. Contact Us | Golden Goose LLC

Contact Us

We would love to hear from you. Whether you have a question about an order, need assistance with our products, or simply want to share feedback – our team is ready to help. Please use the information below or fill out the contact form, and we will get back to you as quickly as possible.

📧 Email

support@golldengoosellc.com
returns@golldengoosellc.com
Response within 24-48 hours

📞 Phone

+1 (800) 555-0199
Mon–Fri, 9am – 5pm (EST)
Weekends & holidays: email support

📍 Office

11 Broadway, Suite 368
New York, NY 10004
United States

Send Us a Message

✓ Thank you! Your message has been sent. We will reply within 1-2 business days.

Frequently Asked Questions

Before contacting us, you may find an answer in our common questions:

  • How do I track my order? Visit our Track Your Order page and enter your tracking number or order number.
  • What is your return policy? We accept returns within 14 days of delivery. Please see our Refund and Returns Policy for details.
  • Do you ship internationally? Yes, we ship to over 40 countries. Shipping costs and delivery times vary.
  • How can I change or cancel my order? Contact us within 2 hours of placing your order. After that, changes may not be possible.
  • Are your products authentic? All products sold on www.golldengoosellc.com are 100% authentic and sourced directly from trusted manufacturers.

💬 Live Chat Support

For immediate assistance during business hours (Mon–Fri, 9am–5pm EST), click the chat icon at the bottom right corner of our website. A live agent will assist you with order issues, product questions, or returns.

🌍 International Inquiries

For customers outside the United States, please email international@golldengoosellc.com. Include your country and order number (if applicable). We aim to respond within 2 business days.

Business & Press Inquiries

For wholesale, collaboration, or media inquiries, please reach out to our dedicated teams:

Accessibility Assistance

If you need help accessing any part of our website or require an alternative format (large print, braille, audio), please contact our Accessibility Coordinator at accessibility@golldengoosellc.com or call +1 (800) 555-0199. We will respond promptly.